Trusted Data

Trusted Data

Customer Satisfaction Survey.Customer survey;employee survey;feedback[Mobile Survey# Mobile surveys #Online survey:Online surveyonline surveysoftware- paper survey;Paper surveys;questionnaire;surveysurvey analysis.survey data!Survey designSurvey Questions surveys >survey software;survey solution.Survey Qualitative.Questionnaire-Respondents;Best Practice.Partecipants completes;dropouts.Logics - Mean Median Modes;fieldwork = population -sample -random samplingresponserate;dataconjoint -excel=spss;Cross breaks;PRCA-AMEC Customer Satisfaction Survey.Customer survey;employee survey;feedback[Mobile Survey# Mobile surveys #Online survey:Online surveyonline surveysoftware- paper survey;Paper surveys;questionnaire;surveysurvey analysis.survey data!Survey designSurvey Questions surveys >survey software;survey solution.Survey Qualitative.Questionnaire-Respondents;Best Practice.Partecipants completes;dropouts.Logics - Mean Median Modes;fieldwork = population -sample -random samplingresponserate;dataconjoint -excel=spss;Cross breaks;PRCA-AMEC Customer Satisfaction Survey.Customer survey;employee survey;feedback[Mobile Survey# Mobile surveys #Online survey:Online surveyonline surveysoftware- paper survey;Paper surveys;questionnaire;surveysurvey analysis.survey data!Survey designSurvey Questions surveys >survey software;survey solution.Survey Qualitative.Questionnaire-Respondents;Best Practice.Partecipants completes;dropouts.Logics - Mean Median Modes;fieldwork = population -sample -random samplingresponserate;dataconjoint -excel=spss;Cross breaks;PRCA-AMEC

the home of trusted data

We are a research consultancy who uphold the highest levels of integrity in everything we do. Each individual member of the team shares the common passion for problem solving. As a group and as a business we are drawn to the most challenging briefs and offer expertise that resonate best with the research markets most demanding clients.
Working with Vitreous World is always a pleasure. The team are friendly, knowledgeable and responsive, approaching every stage with intelligent and considered thinking. They genuinely care about the success of our projects, and are often able to pre-empt our needs, making them a valuable and trusted partner. Best of all, they’re a lovely bunch of people who make working together fun.
Research Director, Strategy and Research Consultancy
“Working with Vitreous World is always a pleasure. The team are friendly, knowledgeable and responsive, approaching every stage with intelligent and considered thinking. They genuinely care about the success of our projects, and are often able to pre-empt our needs, making them a valuable and trusted partner. Best of all, they’re a lovely bunch of people who make working together fun.”
Research Director, Strategy and Research Consultancy

sectors

Champions of best practice

We are the founders of the Public Relations and Communications Association Research Best Practice Committee.

We are also a preferred research partner for the International Association for the Measurement and Evaluation of Communication.

We are a Market Research Society (MRS) Company Partner. Accreditation is the mark of research excellence that demonstrates our organisation’s commitment to high quality research.

The core aim of the BHBIA is to promote the excellence with integrity of Business Intelligence within the Healthcare Industry. As a Corporate Member we adhere to the BHBIA Adverse Event Reporting protocols and also the BHBIA Ethical and Legal guidelines.

Fair Data is an accreditation launched in January 2013 to show which companies handle their customers' personal data fairly. A Fair Data company must meet the 10 Fair Data principles.’

Vitreous World is a fantastic research agency to work with. What really impressed me was the time they took to interrogate the brief, even when still a concept, and understand what was needed from both our perspective (as the comms agency), and the client’s. In terms of day-to-day, the client management is exceptional, with detailed updates received regularly, and project plan timings adhered to. They make research very easy and I would recommend them to anyone.
Senior Account Manager, PR Week Top 150 Boutique PR Agency
“Vitreous World is a fantastic research agency to work with. What really impressed me was the time they took to interrogate the brief, even when still a concept, and understand what was needed from both our perspective (as the comms agency), and the client’s. In terms of day-to-day, the client management is exceptional, with detailed updates received regularly, and project plan timings adhered to. They make research very easy and I would recommend them to anyone.”
Senior Account Manager, PR Week Top 150 Boutique PR Agency

our team

We blend experienced leaders with young, bright and enthusiastic talent to work at every stage of the project lifecycle. We all share a deep passion for client service excellence, ultimately your reputation is our reputation.
Working with Vitreous World is a real pleasure, the team are informed, responsive and proactively offer strategic advice on the research approach. They definitely go the extra mile and look to add value in all areas of the engagement. We definitely see the relationship as a long-term partnership and look forward to future collaboration.
COO, PR Week Top 100 Tech PR Agency
“Working with Vitreous World is a real pleasure, the team are informed, responsive and proactively offer strategic advice on the research approach. They definitely go the extra mile and look to add value in all areas of the engagement. We definitely see the relationship as a long-term partnership and look forward to future collaboration.”
COO, PR Week Top 100 Tech PR Agency

Matt Reynolds

Managing Director

Matt, the creator of Vitreous World, is also the Chairman of the PRCA Research Best Practice Committee. A champion of best practice and client service excellence, his background spans 15 years working in Public Relations, Marketing and Market Research. Outside of work Matt divides his time between family, immersing himself in cook books and competing in endurance events. 'Any excuse to wear Lycra and I'm in!'.

Robert Agnew

Director

Rob is a bright and enthusiastic researcher whose attention to detail is only matched by his focus on achieving new levels of customer service. He works across all areas of the business and brings a high level of competency and business acumen that belies his years. Rob has a huge passion for cooking having trained as a chef in his teens. He describes the transition from cooking to the market research industry as 'out of the frying pan and into the fire!'.

Bex Grove

Insight Consultant

Bex is an MRS accredited researcher experienced in the design and use of qualitative and quantitative methods. She combines a proven track record of delivering research projects of all sizes, with excellent client management skills and a desire to continuously exceed expectations. Outside of work she enjoys nothing more than 3 rounds of Mixed Martial Arts, to say she pulls no punches would be an understatement.

Anais Mazeris

Insight Consultant

Anais is a data focused product innovation and consumer behaviour specialist. Her strong analytical & logical approach helps our clients interpret the meaning behind the data. In her own time she immerses her self in key interests including swimming and craft beer, but obviously not at the same time!

Jon Darby

Non Exec Director

With 28 years’ experience in the Market Research Industry spanning all operations of research, Jon is reluctantly considered a veteran. His experience is invaluable in ensuring we cover all the technical angles and deliver high levels of quality control. Outside of work Jon is a keen golfer, what he lacks in skill he makes up for in enthusiasm!

Tim Baker

Non Exec Director

Tim has considerable experience on the client as well as supplier side of the industry. His understanding of how data and insight can be optimised helps us ensure delivery both looks and feels good with the end product ready for your rapid use. Tim is also a regular on the rowing circuit competing at weekends all around the country, the VW team are in 'oar' of his medal collection.

Fancy joining the team?

Our business is out performing all growth targets year on year. We are looking for an up and coming researcher to join our team with 1 to 2 years’ experience. We offer a competitive package, clock watchers need not apply :).

Fancy joining the team?

Our business is out performing all growth targets year on year. We are looking for an experienced Research Manager to join our team. You will need to demonstrate that you are a safe pair of hands with a proven track record of client service excellence and a minimum of 5 Years experience.

Fancy joining the team?

Our business is out performing all growth targets year on year. We are looking for an up and coming researcher to join our team with 1 to 2 years’ experience. We offer a competitive package, clock watchers need not apply :).

Fancy joining the team?

Our business is out performing all growth targets year on year. We are looking for an experienced Research Manager to join our team. You will need to demonstrate that you are a safe pair of hands with a proven track record of client service excellence and a minimum of 5 Years experience.

our culture

We are a collection of people who share a similar need for success, that want to win but also want to win the right way. People that understand that by working together you can achieve far more than as individuals. True team players that see the bigger picture and take as much satisfaction in seeing their clients do well as they do shining in their own right.
I consider the Vitreous World team to be an extension of my own. I know that when I work with them, they will be responsive and solution orientated. It’s those traits, combined with high quality sample delivery and data processing, which make me come back to VW time and again
Vice President, PR Week Top 10 Global Communications Agency
“I consider the Vitreous World team to be an extension of my own. I know that when I work with them, they will be responsive and solution orientated. It’s those traits, combined with high quality sample delivery and data processing, which make me come back to VW time and again”
Vice President, PR Week Top 10 Global Communications Agency

Blog

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PRCA Research Best Practice Group Launch
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valued partnerships

Our clients all have one thing in common regardless of which vertical they come from, they are all busy people. Our aim is to be the one team on the list that they don’t have to worry about, a safe pair of hands and a trusted partner.

31

clients

17

comms agencies

2

media
agencies

7

market research agencies

5

end
clients
Vitreous World share our commitment to delivering the highest possible quality in all aspects of their work. They are determined to transform how MR fieldwork is packaged and delivered and therefore create a much-enhanced client experience.
Head of Research Solutions, Advanced Analytics & Brand Strategy Consultancy
“Vitreous World share our commitment to delivering the highest possible quality in all aspects of their work. They are determined to transform how MR fieldwork is packaged and delivered and therefore create a much-enhanced client experience.”
Head of Research Solutions, Advanced Analytics & Brand Strategy Consultancy